MeloTV Privacy Policy
Last Updated: 02/23/2025
Welcome to MeloTV! We are committed to protecting your privacy and ensuring a safe and enjoyable streaming experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services at melotv.com. By accessing or using MeloTV, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our services. The types of information we collect include:
- Account Information: When you subscribe to MeloTV, we collect your name, email address, and payment details.
- Usage Information: We collect data about how you use our services, including your viewing history, device information (IP address, device type, operating system), and browsing activity.
- Payment Information: We use secure third-party payment processors to handle your payment details. We do not store your full credit card information on our servers.
- Communication Information: If you contact our customer support, we may collect information related to your inquiries.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and collect data about your preferences.
2. How We Use Your Information
We use your information for the following purposes:
- Providing and Improving Services: To deliver our IPTV services, personalize your experience, and improve our platform.
- Account Management: To manage your subscription, process payments, and provide customer support.
- Communication: To send you service updates, promotional offers, and respond to your inquiries.
- Security: To protect our services and users from fraud and unauthorized access.
- Analytics: To analyze usage patterns and improve our services.
3. Information Sharing
We may share your information with:
- Service Providers: We use third-party service providers to process payments, deliver content, and provide customer support.
- Legal Compliance: We may disclose your information if required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can access and update your account information through your account settings.
- Correction: You can correct any inaccuracies in your personal information.
- Deletion: You can request the deletion of your account and personal information, subject to legal obligations.
- Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the email. Cookies: You can manage your cookie preferences through your browser settings.
6. Children’s Privacy
MeloTV is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of MeloTV after any changes indicates your acceptance of the new Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:contact@melotv.com